Commitments

Our Commitments

Clear product information

Compare each model's materials, dimensions, weight capacity, included accessories, and setup requirements before purchasing. Equipment specifications vary by model. Contact us before ordering if any detail is unclear.

Clear shipping and returns

Our Shipping Policy explains delivery destinations, processing times, delivery estimates, and costs. Our Returns & Refund Policy explains eligibility, exclusions, return arrangements, and refund processing.

Warranty and support

Read the Warranty Policy for coverage by product and component. Contact support@reformora.com or +1 (781) 558-0646 for questions before purchase or support with an existing order.

Checkout information

Checkout is hosted by Shopify. Available payment methods, delivery charges, and applicable taxes are displayed before payment. Installment options are subject to eligibility and availability.

Reformora

Reformora is an independent online retailer specialising in Pilates equipment, based in Malden, Massachusetts. We are a retailer, not a manufacturer. The equipment we sell is made by third-party Pilates equipment manufacturers, and orders are shipped directly to you from our fulfilment partners’ warehouses. We handle your order, returns, warranty and support ourselves. More about us.

Contact Reformora

Reformora
88 Whitman St, Malden, MA 02148, United States
Email: support@reformora.com
Phone: +1 (781) 558-0646
Hours: Monday–Saturday, 9:00 AM–5:00 PM (Eastern Time)
Live chat available on this site — we reply within one business day.